Everything you need to know about cremation costs and how to understand a general price list
Planning a funeral or cremation service can be overwhelming, especially when it comes to understanding costs. Funeral homes are required to provide a General Price List (GPL) to ensure transparency and help families make informed decisions. This guide will break down the key components of a GPL so you can navigate funeral expenses with confidence.
What Is a General Price List (GPL)?
A General Price List (GPL) is a standardized document provided by funeral homes that details the costs of services and merchandise. The Federal Trade Commissionβs (FTC) Funeral Rule mandates that funeral providers give this list to consumers upon request, ensuring they can compare options and make cost-effective choices.
Key Components of a General Price List
A GPL typically includes the following sections:
1. Basic Services Fee
This is a non-declinable fee that covers the funeral home's essential services, such as:
Planning and coordinating the funeral or cremation
Obtaining permits and death certificates
Handling administrative tasks
2. Transfer of Remains
This section outlines the cost of transporting the deceased from the place of death to the funeral home.
3. Embalming and Preparation
If embalming is required or requested, this section details its costs, along with other preparation services such as dressing, cosmetology, and restoration.
4. Use of Facilities and Staff
This covers fees for holding viewings, funeral services, and memorial ceremonies, whether at the funeral home, church, or another location.
5. Transportation Fees
Includes costs for a hearse, limousine, or other vehicles used for the funeral procession.
6. Casket and Urn Prices
If purchasing through the funeral home, this section lists the costs of different casket and urn options. Consumers also have the right to provide their own casket or urn.
7. Burial and Cremation Costs
Outlines charges related to:
Direct cremation or burial services
Graveside services
Cemetery fees (if applicable)
8. Additional Merchandise and Services
Includes pricing for items such as:
Memorial programs
Flowers
Headstones or markers
Keepsake urns or jewelry
Tips for Understanding and Comparing Price Lists
Request multiple GPLs : Prices vary by funeral home, so comparing options can help you find the best fit for your needs and budget.
Look for package deals : Some funeral homes offer bundled services at a reduced cost.
Understand whatβs optional : Not all services are required, so ask questions about what you can decline or modify.
Know your rights : The FTCβs Funeral Rule protects consumers from hidden fees and ensures transparency in funeral pricing.
Final Thoughts
Understanding a General Price List is crucial for making informed decisions when planning a funeral or cremation. By reviewing the document carefully and comparing options, families can honor their loved ones while staying within their budget. If you have questions, donβt hesitate to ask the funeral provider for clarification.
By being informed, you can ensure that your loved oneβs final arrangements align with both personal preferences and financial considerations.
FAQs
What are the shipping options for my memorial gift?
Oaktree offers free nationwide shipping on all urns and cremation jewelry items, with delivery typically taking 2-5Β business days, including processing time. Need it sooner? Expedited shipping (overnight or 2-day) is available at checkout for an additional cost, and we will also prioritize processing for faster delivery. If you need international shipping, please contact us first to confirm availability and rates.
How long will it take for my engraved item to arrive?
Engraved urns and cremation necklaces require an additional 1-3 business days for personalization before shipping. If you need faster delivery, please contact usβweβll do our best to expedite processing and accommodate your timeline. Expedited shipping options are also available at checkout to ensure your memorial arrives as soon as possible.
What do I do if I never received my order?
If your order hasnβt arrived within 10 business days, please contact usΒ so we can track your shipment and resolve any issues. Weβll ensure your memorial reaches you as soon as possible.
What do I do if I received a defective order?
If your order arrives damaged or defective, contact us right away. We take pride in our high-quality craftsmanship and will work quickly to replace or repair your item at no additional cost.
Can I return my urn or cremation necklace? What is your return policy?
Oaktree offers a 100-day return and exchange policy for non-engraved items. Due to personalization, engraved urns are final sale and cannot be returned. For full details on how to start a return or exchange, visit our Returns & Exchanges page.
How do I make changes to an urn Iβve already ordered?
If you need to modify an order, contact us as soon as possible. If your urn is already engraved, we may not be able to make changes, but weβll do our best to accommodate your request before processing.
How are your urns made? Where do the materials come from?
Oaktreeβs urns are handcrafted in the USA and Europe using sustainable, locally sourced materials. Our artisans ensure each piece is beautifully designed and built to honor your loved oneβs memory with care.
How do I choose the right urn size?
Each product page includes detailed dimensions, weight capacity, and cubic inches to help you select the right urn. As a general guide, 1 cubic inch holds 1 pound of pre-cremation weight. If you need help choosing, feel free to contact us.
Some urns are marked as βsold out.β When will they be available?
Our handmade urns may take a few weeks to restock. If youβre interested in a specific style, contact us for an estimated restock date, and weβll notify you when itβs available.
Does Oaktree place the ashes into my urn?
Yes, we offer an optional ash transfer service for an additional fee. If youβd like us to handle this process, please contact us when placing your order. Youβll need to mail the ashes to us, and weβll carefully transfer them into your selected urn.
How do I transfer ashes into my urn?
Cremated remains typically arrive in a sealed plastic bag inside a plastic container. To transfer them, simply place the sealed bag inside your urn. If needed, use a funnel for precise placement. If you have any concerns, our team is happy to assist.
How do I order an engraved urn?
To personalize your urn, select βYesβ under βWould you like your item engraved?β on the product page. If youβd like a custom design beyond standard engraving, contact us and weβll explore options to create a unique tribute.
Can my urn be shipped directly to a funeral home?
Yes! During checkout, you can enter the funeral homeβs address for direct shipping.
Can I customize my urn beyond engraving?
Yes! In addition to engraving, we offer custom design services, including unique finishes, symbols, or artwork. If youβd like to personalize your urn beyond standard options, contact us to discuss customization possibilities.
What materials are Oaktree urns made from?
Our urns are crafted from premium materials such as wood, ceramic, marble, metal, and biodegradable materials. We focus on sustainable sourcing and high-quality craftsmanship to create lasting memorials.
Do you offer keepsake urns or mini urns?
Yes, we offer keepsake urns and mini urns, which are smaller versions designed for sharing ashes among family members or keeping a small portion as a personal tribute.
Can I pre-order an urn for future use?
Absolutely! Many customers choose to pre-order an urn in advance. This ensures availability and allows for customization without time constraints. Contact us to arrange a pre-order.
Do you offer pet urns?
Yes, we provide a range of pet memorial urns designed to honor beloved pets. These are available in different materials and sizes to suit dogs, cats, and other pets.
How do I clean and maintain my urn?
Urns require gentle care to maintain their beauty. Use a soft cloth and mild cleaner for metal or ceramic urns. Avoid direct sunlight and moisture to preserve wood urns. Contact us for specific care instructions based on your urnβs material.
Can I travel with an urn? Are they TSA-approved?
Most Oaktree urns are TSA-compliant, making them safe for air travel. Choose a non-metal urn to ensure easy screening. We recommend carrying the urn in your carry-on bag and bringing the cremation certificate from the funeral home.
How do I track my order?
Once your order ships, weβll send you a tracking number via email. You can use this to monitor the shipment status. If you donβt receive tracking details, contact us for assistance.
How do I contact Oaktree if my question isnβt answered here?
Weβre happy to assist! Visit our Contact Us page to reach us via email, chat, or phone. Our compassionate team is ready to help.



