

Choosing an Urn for a Loved One is An Important Decision That Should Not be Rushed
Before delving into the details, it's important to note that a cremation urn is not the only option for ashes. Families can also have their loved one's ashes scattered, buried in a cemetery plot, or placed inside jewelry.
However, many families choose to have an urn as a physical representation of their loved one's memory. An urn can be placed in a special spot within the home, also serving as a way for family and friends to remember and pay tribute. In some cases, the urn may even be placed in a mausoleum.
Key Considerations
If you decide on an urn for ashes, you'll want to make the choice that's right for you and your family. Here are some key aspects to consider:
Who is it for?
Although they might not be around to physically select the urn, keeping the deceased's wishes and personality in mind is important. Start with the basics. Who were they to you? A father, mother, grandmother, friend? Or perhaps they were your beloved pet, in which case a pet urn may be most appropriate.
Consider their hobbies and interests, as well as their style. Did they have a favorite color or love nature and the outdoors? These preferences can guide your choices in terms of design and material.
Urn Materials
Once you have a general idea of whom the urn is for, it's time to think about materials. Urns can be made from various materials, including wood, ceramic, glass, marble, and biodegradable materials.
Each material has its unique look and feel. Ceramic urns often have bright designs, while marble tends to have a classic elegance. Wood is one of the more natural options, with beautiful grain patterns. In addition to aesthetic preference, remember that some materials will last longer than others. However, since they will most likely be indoors, this may not be as much of a concern.
Urn Size
Next, consider the size of the urn. A full-size urn typically holds 200 cubic inches, which is enough for a person weighing up to 200 pounds. If the deceased weighed more, you might need to opt for a larger size or multiple urns.
On the other hand, a keepsake urn is smaller and can hold a portion of the ashes or a special memento, such as jewelry or a photo. These are often chosen for scattering ceremonies or splitting the ashes among family members living in different locations.
It's important to note that the urn size will also determine where you can place it. Will it fit comfortably on a shelf or mantle, or will it need a distinct display area in the home? When in doubt, err on the larger side to avoid a cramped or overcrowded display.
Functionality
Urns don't have to be grim or somber. In fact, some have unique features. They may double as flower vases or candles, adding a personal touch to the memorialization process. Additionally, consider how the urn will be opened and closed. You might opt for a secure screw top or an urn that can be sealed with adhesive.
At the same time, think about what the memorial urn will go through. A traveling family may want a more durable option, while those planning to keep it indoors may be able to choose a delicate material.
Design
Finally, think about the overall design and appearance of the urn. The shape, color, and any added embellishments or engravings should reflect your loved one's personality and your own taste. As you consider design elements, remember to consider where the urn will be displayed. Ideally, it should blend into the surrounding decor while standing out as a special tribute.
Urns come in various styles and choices, so take your time selecting the perfect one. Some are square, others rectangular or even cylindrical. It's a decision that will last for years to come, serving as a beautiful reminder of your loved one.
Final Thoughts
Choosing an urn can be a difficult, emotional process, but one that is well worth the time and effort. At Oaktree, we offer a variety of modern urn options for humans and pets in elegant materials and designs. Visit our website to browse our selection and find the perfect urn for your loved one. If you have any questions, don't hesitate to contact us. We are here to support you through this difficult time.
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Frequently Asked Questions
What are the shipping options for my memorial?
Oaktree offers free nationwide shipping on all urns and cremation jewelry items, with delivery typically taking 2-5 business days, including processing time. Need it sooner? Expedited shipping (overnight or 2-day) is available at checkout for an additional cost, and we will also prioritize processing for faster delivery. If you need international shipping, please contact us first to confirm availability and rates.
How long will it take for my engraved item to arrive?
Engraved urns and cremation necklaces require an additional 1-3 business days for personalization before shipping. If you need faster delivery, please contact us—we’ll do our best to expedite processing and accommodate your timeline. Expedited shipping options are also available at checkout to ensure your memorial arrives as soon as possible.
What do I do if I never received my order?
If your order hasn’t arrived within 10 business days, please contact us so we can track your shipment and resolve any issues. We’ll ensure your memorial reaches you as soon as possible.
What do I do if I received a defective order?
If your order arrives damaged or defective, contact us right away. We take pride in our high-quality craftsmanship and will work quickly to replace or repair your item at no additional cost.
Can I return my urn or cremation necklace? What is your return policy?
Oaktree offers a 100-day return and exchange policy for non-engraved items. Due to personalization, engraved urns are final sale and cannot be returned. For full details on how to start a return or exchange, visit our Returns & Exchanges page.
How do I make changes to an urn I’ve already ordered?
If you need to modify an order, contact us as soon as possible. If your urn is already engraved, we may not be able to make changes, but we’ll do our best to accommodate your request before processing.
How are your urns made? Where do the materials come from?
Oaktree’s urns are handcrafted in the USA and Europe using sustainable, locally sourced materials. Our artisans ensure each piece is beautifully designed and built to honor your loved one’s memory with care.
How do I choose the right urn size?
Each product page includes detailed dimensions, weight capacity, and cubic inches to help you select the right urn. As a general guide, 1 cubic inch holds 1 pound of pre-cremation weight. If you need help choosing, feel free to contact us.
Some urns are marked as “sold out.” When will they be available?
Our handmade urns may take a few weeks to restock. If you’re interested in a specific style, contact us for an estimated restock date, and we’ll notify you when it’s available.
Does Oaktree place the ashes into my urn?
Yes, we offer an optional ash transfer service for an additional fee. If you’d like us to handle this process, please contact us when placing your order. You’ll need to mail the ashes to us, and we’ll carefully transfer them into your selected urn.
How do I transfer ashes into my urn?
Cremated remains typically arrive in a sealed plastic bag inside a plastic container. To transfer them, simply place the sealed bag inside your urn. If needed, use a funnel for precise placement. If you have any concerns, our team is happy to assist.
How do I order an engraved urn?
To personalize your urn, select “Yes” under “Would you like your item engraved?” on the product page. If you’d like a custom design beyond standard engraving, contact us and we’ll explore options to create a unique tribute.
Can my urn be shipped directly to a funeral home?
Yes! During checkout, you can enter the funeral home’s address for direct shipping.
Can I customize my urn beyond engraving?
Yes! In addition to engraving, we offer custom design services, including unique finishes, symbols, or artwork. If you’d like to personalize your urn beyond standard options, contact us to discuss customization possibilities.
What materials are Oaktree urns made from?
Our urns are crafted from premium materials such as wood, ceramic, marble, metal, and biodegradable materials. We focus on sustainable sourcing and high-quality craftsmanship to create lasting memorials.
Do you offer keepsake urns or mini urns?
Yes, we offer keepsake urns and mini urns, which are smaller versions designed for sharing ashes among family members or keeping a small portion as a personal tribute.
Can I pre-order an urn for future use?
Absolutely! Many customers choose to pre-order an urn in advance. This ensures availability and allows for customization without time constraints. Contact us to arrange a pre-order.
Do you offer pet urns?
Yes, we provide a range of pet memorial urns designed to honor beloved pets. These are available in different materials and sizes to suit dogs, cats, and other pets.
How do I clean and maintain my urn?
Urns require gentle care to maintain their beauty. Use a soft cloth and mild cleaner for metal or ceramic urns. Avoid direct sunlight and moisture to preserve wood urns. Contact us for specific care instructions based on your urn’s material.
Can I travel with an urn? Are they TSA-approved?
Most Oaktree urns are TSA-compliant, making them safe for air travel. Choose a non-metal urn to ensure easy screening. We recommend carrying the urn in your carry-on bag and bringing the cremation certificate from the funeral home.
How do I track my order?
Once your order ships, we’ll send you a tracking number via email. You can use this to monitor the shipment status. If you don’t receive tracking details, contact us for assistance.
How do I contact Oaktree if my question isn’t answered here?
We’re happy to assist! Visit our Contact Us page to reach us via email, chat, or phone. Our compassionate team is ready to help.