The Blind Spots of End-of-Life Planning

The Blind Spots of End-of-Life Planning

You may already have a will, POA and living will, but what about the rest?


If the COVID-19 pandemic has taught us anything, it is that we aren’t guaranteed tomorrow and that we need to plan accordingly when possible. The pandemic has made many Americans more open to talking about end-of-life and produced a rise in estate planning.


However, despite this increase, more than half of American adults still don't have a willEven more concerning is that many don’t think they need one because they don’t have enough assets to warrant a will. Let us assure you, you need a will. Everyone has assets and whether you’re 40 or 70 years old, a will is something your family will be grateful you have if something were to happen to you. 


Starting a will or any end-of-life plan can be overwhelming, so that’s where we come in. Keep reading below for a few blind spots that will help you build a comprehensive end-of-life plan. 


Where are your estate planning documents and important paperwork?

Are they under the bed? In a safety deposit box at your local bank? These documents and paperwork include your will, trust, durable financial power of attorney (if you already have them), Social Security Card, copy of driver’s license, tax returns, employment and health care records and life insurance policy documents, etc. If possible, gather them in one central location, either in a physical binder or secure online vault storage, or write down where they are located so that your family can find them when needed. 


Digital Estate Plan for your technology

Does anyone know the unlock code to your phone and your password to access your computer and email? If not, set aside an hour or two a day or week to create a list of all of your digital assets, which includes a list of online accounts with usernames and passwords, physical devices with unlock codes and locations of photo storage with passwords. 


Furthermore, we encourage you to put together a Letter of Instructions naming someone (also called a digital executor) to handle everything from cancelling auto-payments to closing social media accounts when you pass away. Leaving detailed instructions for what accounts you want to have deleted and who gains access to your photos and documents makes it easy for your family. I know this can seem daunting in our current digital age, but the sooner you start the sooner it will be done.


Aging Wishes

What does “aging gracefully” mean to you? Do you want to live in your home if at all possible or do you want to go ahead and declutter, downsize and move into a senior living community? Put pen to paper or gather your family to discuss what medical and end-of-life decisions you wish to have made on your behalf. As the saying goes, don't leave it to your kids to pick the nursing home!


Legacy & Remembrance Wishes

How do you want your family to remember and grieve you? Do you want a traditional burial in a cemetery or to be cremated and placed in one of Oaktree Memorial’s beautiful artisan urns or jewelry? Or do you want an alternative option such as an aquamation or green burial? This is an area that makes many uncomfortable to think through, but it is important to share your preferences with your family and friends so that they aren’t left guessing or agonizing or arguing over what they think you would want. 


Now let’s talk about your legacy. Have you made considerations of what organizations you want to support? Instead of flowers, are there charities you want to direct friends and family members to make contributions to? These are things you can include in the Letter of Instructions as mentioned above. Also consider adding important details about your life so that your family has all of the information needed to write a thoughtful and memorable obituary. 


Preserving Memories

You’ve spent your lifetime building memories, carrying on family traditions and capturing photos, and preserving them can be a great way to bond with your family and share details they may not have known previously. Thanksgiving is a great time to gather as a family and make it a project to document family history, treasured recipes and traditions, and label old photos (be sure to use a pencil not a pen!).  Losing memories, family stories and traditions after a loss is heartbreaking but can be prevented. 


Personal Property Distribution

Who gets what can cause a lot of family fighting and disagreements. Your personal property includes items that have monetary value like jewelry, clothing, furniture, and cars but also items that have sentimental value like Grandma’s pie plate or the family bible. In order to prevent conflict, take an inventory of your personal property, get appraisals, take photos and then if possible gather your family to communicate who gets what, why and when. Make contingency plans if the family member isn’t able to take possession of items for whatever reason and where you would want the leftover items to be donated. 


No matter where you are in terms of your end-of-life planning journey, I want to congratulate you on taking these first actionable steps to protect your family, prevent loss of assets and preserve your legacy. While it is uncomfortable and hard to make these preparations and plans ahead of time, it can often be harder on your family after you’ve gone. A comprehensive end-of-life plan truly is the greatest gift you can give your family. 

Rachel Donnelly is the Founder & CEO of Black Dress Consultants, an end-of-life and after loss consulting firm. 

Disclaimer: this isn’t legal advice, and shouldn’t be taken as such. Before drafting a will, consult a lawyer or legal service

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FAQs

What are the shipping options for my memorial?

Oaktree offers free nationwide shipping on all urns and cremation jewelry items, with delivery typically taking 2-5 business days, including processing time. Need it sooner? Expedited shipping (overnight or 2-day) is available at checkout for an additional cost, and we will also prioritize processing for faster delivery. If you need international shipping, please contact us first to confirm availability and rates.

How long will it take for my engraved item to arrive?

Engraved urns and cremation necklaces require an additional 1-3 business days for personalization before shipping. If you need faster delivery, please contact us—we’ll do our best to expedite processing and accommodate your timeline. Expedited shipping options are also available at checkout to ensure your memorial arrives as soon as possible.

What do I do if I never received my order?

If your order hasn’t arrived within 10 business days, please contact us so we can track your shipment and resolve any issues. We’ll ensure your memorial reaches you as soon as possible.

What do I do if I received a defective order?

If your order arrives damaged or defective, contact us right away. We take pride in our high-quality craftsmanship and will work quickly to replace or repair your item at no additional cost.

Can I return my urn or cremation necklace? What is your return policy?

Oaktree offers a 100-day return and exchange policy for non-engraved items. Due to personalization, engraved urns are final sale and cannot be returned. For full details on how to start a return or exchange, visit our Returns & Exchanges page.

How do I make changes to an urn I’ve already ordered?

If you need to modify an order, contact us as soon as possible. If your urn is already engraved, we may not be able to make changes, but we’ll do our best to accommodate your request before processing.

How are your urns made? Where do the materials come from?

Oaktree’s urns are handcrafted in the USA and Europe using sustainable, locally sourced materials. Our artisans ensure each piece is beautifully designed and built to honor your loved one’s memory with care.

How do I choose the right urn size?

Each product page includes detailed dimensions, weight capacity, and cubic inches to help you select the right urn. As a general guide, 1 cubic inch holds 1 pound of pre-cremation weight. If you need help choosing, feel free to contact us.

Some urns are marked as “sold out.” When will they be available?

Our handmade urns may take a few weeks to restock. If you’re interested in a specific style, contact us for an estimated restock date, and we’ll notify you when it’s available.

Does Oaktree place the ashes into my urn?

Yes, we offer an optional ash transfer service for an additional fee. If you’d like us to handle this process, please contact us when placing your order. You’ll need to mail the ashes to us, and we’ll carefully transfer them into your selected urn.

How do I transfer ashes into my urn?

Cremated remains typically arrive in a sealed plastic bag inside a plastic container. To transfer them, simply place the sealed bag inside your urn. If needed, use a funnel for precise placement. If you have any concerns, our team is happy to assist.

How do I order an engraved urn?

To personalize your urn, select “Yes” under “Would you like your item engraved?” on the product page. If you’d like a custom design beyond standard engraving, contact us and we’ll explore options to create a unique tribute.

Can my urn be shipped directly to a funeral home?

Yes! During checkout, you can enter the funeral home’s address for direct shipping.

Can I customize my urn beyond engraving?

Yes! In addition to engraving, we offer custom design services, including unique finishes, symbols, or artwork. If you’d like to personalize your urn beyond standard options, contact us to discuss customization possibilities.

What materials are Oaktree urns made from?

Our urns are crafted from premium materials such as wood, ceramic, marble, metal, and biodegradable materials. We focus on sustainable sourcing and high-quality craftsmanship to create lasting memorials.

Do you offer keepsake urns or mini urns?

Yes, we offer keepsake urns and mini urns, which are smaller versions designed for sharing ashes among family members or keeping a small portion as a personal tribute.

Can I pre-order an urn for future use?

Absolutely! Many customers choose to pre-order an urn in advance. This ensures availability and allows for customization without time constraints. Contact us to arrange a pre-order.

Do you offer pet urns?

Yes, we provide a range of pet memorial urns designed to honor beloved pets. These are available in different materials and sizes to suit dogs, cats, and other pets.

How do I clean and maintain my urn?

Urns require gentle care to maintain their beauty. Use a soft cloth and mild cleaner for metal or ceramic urns. Avoid direct sunlight and moisture to preserve wood urns. Contact us for specific care instructions based on your urn’s material.

Can I travel with an urn? Are they TSA-approved?

Most Oaktree urns are TSA-compliant, making them safe for air travel. Choose a non-metal urn to ensure easy screening. We recommend carrying the urn in your carry-on bag and bringing the cremation certificate from the funeral home.

How do I track my order?

Once your order ships, we’ll send you a tracking number via email. You can use this to monitor the shipment status. If you don’t receive tracking details, contact us for assistance.

How do I contact Oaktree if my question isn’t answered here?

We’re happy to assist! Visit our Contact Us page to reach us via email, chat, or phone. Our compassionate team is ready to help.