

Learn ways to include distant friends and family in memorials through livestreaming, collaborative tributes and digital guestbooks.
Losing a loved one is difficult under any circumstance. But when you’re separated by distance—whether due to travel restrictions, illness, finances, or work commitments—it can feel even more heartbreaking to miss their memorial. Thankfully, today's tools and thoughtful planning make it possible to participate in meaningful ways, even from afar.
Whether you're a grieving sibling living overseas or a friend across the country, this guide will help you honor your loved one, stay connected to the service, and support your family—without needing to be physically present.
Embracing Virtual Memorial Services
One of the most accessible options is attending a livestreamed or virtual memorial. Many funeral homes and families now incorporate video conferencing tools like Zoom, Vimeo, or Facebook Live into the service, making it easier for guests to join from anywhere in the world.
Some tips for participating:
Ask the family or funeral home for the livestream link in advance
Join from a quiet, comfortable space where you can reflect without distraction
Consider dressing as you would if attending in person—it helps mark the occasion
Send a message or share a short memory in the chat to feel more involved
Light a candle at home during the ceremony as a personal ritual
If the memorial is being recorded, request access afterward if you can’t attend live. You may even consider hosting a small gathering with close friends to watch it together and process your emotions.
Creating Your Own Memorial Space at Home
Distance doesn’t have to prevent you from creating a sacred space to grieve. A home memorial corner can include a framed photo, a candle, flowers, or a keepsake like cremation jewelry or a small keepsake urn.
You can also write a letter to your loved one and read it aloud during the livestream or on the memorial day. Many people find it comforting to light incense or play meaningful music to anchor their remembrance.
Sending a Memorial Gift or Tribute
Even if you can’t attend, you can still express your love and support tangibly:
Send a sympathy card or handwritten letter with memories or favorite stories
Order flowers to be delivered to the service or family home
Donate to a cause that mattered to your loved one
Send a custom cremation urn or personalized keepsake to the family
Contribute to a memorial cookbook, memory jar, or tribute slideshow
Your thoughtfulness will be deeply appreciated and can help bridge the emotional distance.
Contributing to a Digital Condolence Book
Online guestbooks have become increasingly popular. These platforms allow long-distance friends and relatives to leave messages, upload photos, and even share video clips.
If your family has set one up, take time to craft a personal note. If they haven’t, consider creating one using tools like:
These digital spaces can be kept as permanent archives, offering comfort for years to come. For guidance, check out our post on Digital Condolence Books.
Recording a Tribute Video
One of the most touching contributions from afar is a short video message. Many families include these in memorial slideshows or display them on a digital memorial page. Your video can be simple—just a heartfelt message about your memories, what the person meant to you, or how you’re honoring them from where you are.
This is especially impactful for close friends, siblings, or those who had a deep relationship with the departed but cannot travel to say goodbye.
Joining in Shared Rituals Remotely
Ask if the family is planning any rituals you can participate in virtually, such as:
A candle-lighting ceremony
A moment of silence at a certain hour
Reciting a shared prayer, poem, or quote
Planting a tree or flower in their memory
Some families coordinate these through group video calls or private family messages. Even something as simple as wearing a favorite color or preparing the loved one’s favorite meal can help you feel included.
Mailing Keepsake Contributions
If the family is creating a memorial time capsule, scrapbook, or photo wall, you can mail in items to be included—photos, letters, artwork, or small symbolic objects. Ask if they’ll include your contribution during the memorial or when gathering as a family.
This is a powerful way to leave a piece of your love with them, even if you can’t be there in person.
Grieving From Afar: What to Expect
Long-distance grief can bring unique challenges. You might feel disconnected, guilty, or isolated. Your grieving process may be delayed or less visible to those around you.
To support your own healing:
Reach out to others who also couldn’t attend and share memories together
Join a virtual grief support group or attend online grief events
Write regularly in a journal to process your emotions
Create a small ritual for milestone dates like birthdays, anniversaries, or holidays
Remember, your grief is valid—even if it looks or feels different than others’. Being far away doesn’t lessen your connection to your loved one.
Offering Support to Family at Home
While you’re managing your own grief, your presence—even from afar—can be a huge comfort to those at the center of the loss. Call or message them regularly. Ask how the service went, how they’re doing emotionally, and what support they need.
Let them know you're available to help with tasks like:
Creating the obituary
Designing the memorial video or program
Managing social media announcements
Gathering addresses or managing RSVPs
Organizing crowdfunding for funeral costs
These practical contributions can ease their burden while helping you feel involved and purposeful.
Final Thoughts
Physical distance should never stop you from honoring the ones you love. While being present in person carries undeniable emotional weight, meaningful participation in memorials and end-of-life rituals can take many forms. Whether you’re across the country, in another time zone, or unable to travel for health or personal reasons, your presence can still be felt—and your grief, still honored.
Technology has created powerful opportunities to stay connected in these deeply human moments. From live-streamed services and interactive memorial websites to digital guestbooks and video tributes, long-distance participation is more possible—and more meaningful—than ever. These tools give friends and family the ability to share memories, light candles remotely, or even speak during virtual ceremonies.
But participation doesn’t always need to happen on a screen. Creating your own ritual at home—lighting a candle, writing a letter, cooking a favorite meal, or building a small shrine—can offer comfort and closure. You might send a keepsake or card to the grieving family, contribute to a memorial fund, or coordinate a time to share stories together over a call.
What matters most is intention. Honoring someone’s life isn’t about where you are—it’s about the heart you bring to it. Whether in-person or afar, you can be part of the goodbye, the memory, and the healing. When grief is shared—across distances, borders, or screens—it becomes lighter. And in that connection, we find our way forward, together.
Our Best Selling Urns & Jewelry
FAQs
What are the shipping options for my memorial?
Oaktree offers free nationwide shipping on all urns and cremation jewelry items, with delivery typically taking 2-5 business days, including processing time. Need it sooner? Expedited shipping (overnight or 2-day) is available at checkout for an additional cost, and we will also prioritize processing for faster delivery. If you need international shipping, please contact us first to confirm availability and rates.
How long will it take for my engraved item to arrive?
Engraved urns and cremation necklaces require an additional 1-3 business days for personalization before shipping. If you need faster delivery, please contact us—we’ll do our best to expedite processing and accommodate your timeline. Expedited shipping options are also available at checkout to ensure your memorial arrives as soon as possible.
What do I do if I never received my order?
If your order hasn’t arrived within 10 business days, please contact us so we can track your shipment and resolve any issues. We’ll ensure your memorial reaches you as soon as possible.
What do I do if I received a defective order?
If your order arrives damaged or defective, contact us right away. We take pride in our high-quality craftsmanship and will work quickly to replace or repair your item at no additional cost.
Can I return my urn or cremation necklace? What is your return policy?
Oaktree offers a 100-day return and exchange policy for non-engraved items. Due to personalization, engraved urns are final sale and cannot be returned. For full details on how to start a return or exchange, visit our Returns & Exchanges page.
How do I make changes to an urn I’ve already ordered?
If you need to modify an order, contact us as soon as possible. If your urn is already engraved, we may not be able to make changes, but we’ll do our best to accommodate your request before processing.
How are your urns made? Where do the materials come from?
Oaktree’s urns are handcrafted in the USA and Europe using sustainable, locally sourced materials. Our artisans ensure each piece is beautifully designed and built to honor your loved one’s memory with care.
How do I choose the right urn size?
Each product page includes detailed dimensions, weight capacity, and cubic inches to help you select the right urn. As a general guide, 1 cubic inch holds 1 pound of pre-cremation weight. If you need help choosing, feel free to contact us.
Some urns are marked as “sold out.” When will they be available?
Our handmade urns may take a few weeks to restock. If you’re interested in a specific style, contact us for an estimated restock date, and we’ll notify you when it’s available.
Does Oaktree place the ashes into my urn?
Yes, we offer an optional ash transfer service for an additional fee. If you’d like us to handle this process, please contact us when placing your order. You’ll need to mail the ashes to us, and we’ll carefully transfer them into your selected urn.
How do I transfer ashes into my urn?
Cremated remains typically arrive in a sealed plastic bag inside a plastic container. To transfer them, simply place the sealed bag inside your urn. If needed, use a funnel for precise placement. If you have any concerns, our team is happy to assist.
How do I order an engraved urn?
To personalize your urn, select “Yes” under “Would you like your item engraved?” on the product page. If you’d like a custom design beyond standard engraving, contact us and we’ll explore options to create a unique tribute.
Can my urn be shipped directly to a funeral home?
Yes! During checkout, you can enter the funeral home’s address for direct shipping.
Can I customize my urn beyond engraving?
Yes! In addition to engraving, we offer custom design services, including unique finishes, symbols, or artwork. If you’d like to personalize your urn beyond standard options, contact us to discuss customization possibilities.
What materials are Oaktree urns made from?
Our urns are crafted from premium materials such as wood, ceramic, marble, metal, and biodegradable materials. We focus on sustainable sourcing and high-quality craftsmanship to create lasting memorials.
Do you offer keepsake urns or mini urns?
Yes, we offer keepsake urns and mini urns, which are smaller versions designed for sharing ashes among family members or keeping a small portion as a personal tribute.
Can I pre-order an urn for future use?
Absolutely! Many customers choose to pre-order an urn in advance. This ensures availability and allows for customization without time constraints. Contact us to arrange a pre-order.
Do you offer pet urns?
Yes, we provide a range of pet memorial urns designed to honor beloved pets. These are available in different materials and sizes to suit dogs, cats, and other pets.
How do I clean and maintain my urn?
Urns require gentle care to maintain their beauty. Use a soft cloth and mild cleaner for metal or ceramic urns. Avoid direct sunlight and moisture to preserve wood urns. Contact us for specific care instructions based on your urn’s material.
Can I travel with an urn? Are they TSA-approved?
Most Oaktree urns are TSA-compliant, making them safe for air travel. Choose a non-metal urn to ensure easy screening. We recommend carrying the urn in your carry-on bag and bringing the cremation certificate from the funeral home.
How do I track my order?
Once your order ships, we’ll send you a tracking number via email. You can use this to monitor the shipment status. If you don’t receive tracking details, contact us for assistance.
How do I contact Oaktree if my question isn’t answered here?
We’re happy to assist! Visit our Contact Us page to reach us via email, chat, or phone. Our compassionate team is ready to help.